YOUR 24/7 CUSTOMER SERVICE EXPERT

INCREASE CONVERSION RATES BY 30% WITH THE ELIXR AI POWERED CHATBOT

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FEATURES

Intelligence on an entirely new level.

Train your AI-powered chatbot on unlimited company data, policies, products, and services. The possibilities are truly limitless.

24/7 Customer support.

Provide seamless customer support and handle inquiries 24/7, without interruption.

Cut manual labor hours by 80%.

Eliminates the need for extensive hours spent responding to customer service inquiries.

Powerful Internal Use.

Train your AI chatbot on HR policies and other key areas of your business.

A graph showing conversion rates over time for customer service support

The Importance of Fast Customer Response Time

If resolution time exceeds customer expectations, conversions may drop significantly:

  • Resolved within 1 hour → Conversion rate: 35%.
  • Resolved within 24 hours → Conversion rate: 20-25%.
  • >24 hours to resolve → Conversion rate: 10-15%.

In essence, conversion rates drop dramatically as customer service response or resolution time increases. Fast, effective responses are key to retaining higher conversion rates.

Precise answers powered by AI integration.

Powerful Internal Use

Your HR Manager

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animation of a chat of an automated HR internal chat

Save Time & Resources Internally

A trained AI chatbot for internal use offers instant access to HR-related information, ensuring accurate and consistent responses based on up-to-date policies. It improves efficiency by automating repetitive inquiries, allowing HR teams to focus on strategic tasks. Additionally, the chatbot is available 24/7 and provides a cost-effective solution by reducing the need for extra HR staff.

Cut Thousands in Customer Service Labor

The average hourly rate for a customer service manager in England typically ranges between £15 and £20, depending on experience and location. I’ll use the midpoint of this range, £17.50, for the calculation.

Let’s multiply that by 7 days a week and then by 4 weeks in a month.

Calculation:
– Average hourly rate: £17.50
– Weekly rate: £17.50 × 7 days × 8 hours
– Monthly rate: (Weekly rate) × 4 weeks

Let’s calculate it:

Based on an average hourly rate of £17.50 for a customer service manager in England, the estimated weekly cost (working 7 days a week) is £980. The monthly cost, calculated over 4 weeks, would be £3,920.

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